Dalyel
Account deletion
Dalyel supports account deletion for registered users. Guest browsing does not create a full account and does not require deletion — clearing app data removes local guest state.
Delete in the mobile app (recommended)
- Open the Dalyel app and sign in to your registered account.
- Go to Profile (Passport tab).
- Tap Security.
- Tap Delete account and confirm.
This immediately soft-deletes your account: you will be signed out, your login will be deactivated, and your traveler profile will be marked deleted. You will not be able to sign in again with the same credentials unless support restores access.
Delete by email
If you cannot access the app, email privacy@dalyel.app from the address associated with your account. Include the email you used to register. We will verify ownership and process the request.
What is deleted
- Account login access (deactivated)
- Traveler profile marked as deleted
- Cloud-linked preferences tied to your user id
What may be retained
- Aggregated or de-identified analytics
- Security and audit logs for a limited period
- Backup copies until routine rotation
- Records we must keep to comply with law
See also our Privacy Policy.